Coronavirus (COVID-19): how to stay safe and help prevent the spread

Keep acting responsibly to protect yourself and others. Continue to follow the guidance on GOV.UK.

For information on getting tested, vaccines, coronavirus news and data, and support for businesses and residents, go to the Coronavirus hub .

Contact us

Opening hours are Monday to Friday, from 8:30am to 5pm, unless otherwise mentioned.

To report abuse or neglect:

If you believe someone is in immediate danger, dial 999. Otherwise call us on the numbers below:

Report a concern about an adult

Telephone: 0345 603 7630
Out of hours telephone: 0345 606 1212

Report a concern about a child

Telephone: 0345 603 7627
Out of hours telephone: 0345 606 1212
You can also report a concern using our online Request for support form

General enquiries

If your enquiry is about coronavirus, please visit our coronavirus hub for the latest advice.

Check to see if the service you require is listed on this page. If not, visit our general enquiries page.

Adult Community Learning (ACL)

Telephone: 0345 603 7635

Adult Social Care

Telephone: 0345 603 7630
Out of hours telephone: 0345 606 1212

Adult Social Care invoices and Financial Assessment queries

Telephone: 03330 135 860
Open 8:30am to 4:30pm

Blue Badge

Telephone: 0345 603 7630

Children's Social Care

Telephone: 0345 603 7627

Coroner's service

Telephone: 03330 135 000


Telephone: 0345 603 7631
This number is for urgent enquiries only. Visit the highways website to report a new problem or to check an existing problem


Telephone: 0345 603 7628

Make a payment

This number is for payments to Essex County Council
Telephone: 0345 603 7637

Registration services

Telephone: 0345 603 7632
Book a telephone appointment to register a death
Book an appointment to register a birth
Marriages and civil partnerships latest update


Telephone: 0345 603 2200
For Early Years and Family Information Service (FIS), please refer to our web pages.

Request information

To request information under the Data Protection Act and Freedom of Information Act, go to request information

Complaints and compliments

To send us a complaint or compliment, complete our online form.

For journalists and media

Visit our Press Desk page.

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